LICHA CUSTOMER CARE

We're here to help.

Have a question about your order, delivery, payment, returns, account or a product? Our customer support team is available to help you get the answers you need.

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CUSTOMER SUPPORT

FAST ASSISTANCE

TALK TO US

Choose how you'd like to reach us.

Contact LICHA directly through phone or WhatsApp. We're ready to assist with your shopping experience.

Call Customer Support

Speak directly with our support team for help with orders, payments, deliveries, returns and general shopping questions.

09077000104 CALL NOW

Chat on WhatsApp

Prefer messaging? Start a WhatsApp conversation with LICHA support and tell us what you need help with.

09077000104 CHAT ON WHATSAPP

Before contacting support

For order-related assistance, keep your order number available. This helps our team locate your order faster and provide accurate assistance.

QUICK HELP

Common questions

Find quick answers to some of the questions customers commonly ask our support team.

You can view your orders from your LICHA account. Open your account and select the Orders section to view available order information.

Contact LICHA customer support with your order number. Our team can help check the latest available information about your delivery.

Contact customer support with your order number and the reason for your return. Our team will explain the applicable return process.

If your order has not yet been processed for delivery, contact support as soon as possible. We'll let you know whether the requested change can still be made.

Depending on your request, support may need your name, order number, phone number or other relevant account information. Never send your password or payment card PIN to anyone claiming to be support.